Kistler Vineyards, Forestville · Russian River Valley
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For Wineries

How Wineries Can Use Oxto to Increase Tasting Room Visits and Reach New Customers

For wineries, the biggest challenge is no longer producing great wine. It is getting discovered, and turning that discovery into a tasting room visit.

By Oxto6 min read

Photograph: Kistler Vineyards · Forestville · Russian River Valley

For wineries, one of the biggest challenges is no longer simply producing great wine. It is getting discovered.

There are thousands of wineries competing for attention, and the way people decide where to visit has changed dramatically. Travelers are not only asking their hotel concierge or reading traditional wine publications. They are searching Google, asking ChatGPT, watching TikTok, saving places on Instagram, comparing experiences, and looking for recommendations that feel relevant to them.

That creates a huge opportunity for wineries. But it also creates a problem.

A winery can have an incredible property, great wine, a beautiful tasting experience, and a loyal existing customer base, but if a new visitor does not understand why they should choose that winery over hundreds of others, the tasting room may never get the reservation. Oxto was built to help solve that problem.

Oxto is a discovery and reservation platform designed to help wineries reach new customers, make their tasting experiences easier to understand, and turn discovery into actual tasting room visits.

The problem with winery discovery today

Imagine someone planning their first trip to Sonoma. They search:

  • Best wineries in Sonoma
  • Best wineries in Sonoma for Pinot Noir
  • Best wineries in Sonoma with a view
  • Best wineries in Sonoma for younger travelers
  • Best wineries in Sonoma that are not too expensive

The traveler is not necessarily looking for the most famous winery. They are trying to find the winery that fits the experience they want. That distinction matters. For decades, wineries have primarily been marketed around the wine itself. The producer, vineyard, appellation, vintage, scores, and winemaking story all matter.

But a traveler deciding where to spend three hours of their vacation is also asking a completely different set of questions.

What does the tasting cost? What is the atmosphere like? What wines will I taste? Is there a view? Can I order a glass? Is there food? Does this feel formal or relaxed? Would this be fun with my friends? Would my parents like it? Is this a good place for a date? Do I need to know a lot about wine before I go? That is where Oxto comes in.

Make your winery easier to understand

One of the easiest ways for a winery to lose a potential guest is by making the experience feel confusing. Wine can already be intimidating, particularly for younger consumers who may be interested in the category but do not necessarily understand all of the terminology around it.

A traditional winery website might be built around vineyard history, tasting notes, club allocations, and technical wine information. That is valuable. But a first-time visitor may still leave the website without understanding what visiting the winery actually feels like.

Oxto helps wineries present their experiences in a more approachable way. A traveler can understand things like:

  • What kinds of wines you specialize in
  • What tasting experiences you offer
  • Typical pricing
  • What makes the property unique
  • Whether the experience is casual or more elevated
  • Whether food is available
  • Whether there are views or outdoor spaces
  • Whether the winery is good for groups
  • What kind of visitor might enjoy the experience

That additional context can be the difference between someone scrolling past your winery and deciding to visit.

Reach Gen Z and millennial wine consumers

Younger consumers discover brands differently. They are used to platforms that make discovery visual, personalized, and easy. They do not want to open 25 browser tabs just to understand their options. They also tend to respond well to brands that feel approachable rather than intimidating.

That does not mean a winery needs to abandon its heritage, luxury positioning, or brand standards. It means the winery needs to make the entry point easier. A younger traveler may love Burgundy, natural wine, cult Cabernet, or high-end Pinot Noir. But they still expect to be able to quickly understand:

“Is this place for me?”

Oxto helps create that bridge. It gives wineries another way to meet younger consumers where they are already comfortable discovering experiences. The opportunity is especially significant because younger travelers increasingly spend money on experiences, travel, dining, and hospitality.

For wineries, that means the tasting room can become one of the strongest entry points into a long-term customer relationship. The first interaction does not need to begin with a wine club pitch. It can begin with:

“This looks like somewhere I want to go.”

Get discovered by people already looking for wineries

Most winery marketing requires pushing a message outward. You send an email. You post on Instagram. You run an advertisement. You create content. You hope someone sees it at the right moment. Discovery platforms work differently. The customer is already looking.

Someone searching Oxto for Pinot Noir in Sonoma is telling you something incredibly valuable: they are interested in Pinot Noir. They are interested in Sonoma. And there is a good chance they are actively planning a visit. That is a fundamentally different type of customer than someone passively scrolling past an advertisement.

Oxto helps wineries appear in front of consumers while they are actively deciding where to go. That creates a much more direct path between discovery and tasting room traffic.

Help travelers find you through specific searches

SEO and AEO are becoming increasingly important for wineries. Traditional search engine optimization helps wineries appear in Google results. Answer engine optimization helps businesses become understandable to AI search products and assistants when someone asks a natural-language question. To see where your winery stands today on your website, Google, and AI answers, run a free Visibility Score.

Those searches are becoming increasingly specific. Someone might ask:

  • What are the best Pinot Noir wineries in Sonoma?
  • Where should I go wine tasting near Healdsburg?
  • What are the best wineries for couples in Napa?
  • Which Sonoma wineries have beautiful views?
  • Where can I find a casual wine tasting in Sonoma?
  • What wineries are good for a group trip?
  • What are the best wineries for millennials visiting wine country?

The more clearly a winery describes its experiences, wines, price point, atmosphere, and location, the easier it becomes for platforms and search engines to understand when that winery is relevant.

Oxto helps structure that information in a way that can make winery discovery more intuitive for both people and the systems helping those people search.

Turn discovery directly into reservations

Discovery is only valuable if someone eventually walks through the door. That is why Oxto also includes Oxto Reserve. Participating wineries can use Oxto as a reservation platform, allowing travelers to move directly from finding a winery to requesting or booking a tasting. Instead of this:

  • Find winery
  • Google winery
  • Open winery website
  • Search for visit page
  • Find booking system
  • Create another account
  • Make reservation

The journey can become much simpler:

  • Find winery
  • Learn about winery
  • Choose experience
  • Book

Reducing steps matters. Every additional click creates another opportunity for a customer to abandon the process or choose a different winery.

Use Oxto as a lightweight tasting room reservation system

For wineries, Oxto is not only a marketing channel. It can also function as a lightweight reservation system. Wineries can showcase their tasting experiences, manage reservation requests, and allow customers discovering them through Oxto to move directly into the booking process.

That makes Oxto particularly useful for wineries that want a reservation platform that connects directly to discovery. Most traditional reservation software begins after the customer has already decided where to go. Oxto is built around the entire funnel. Discovery to consideration to reservation to tasting room visit.

That distinction is important. A winery does not only need technology to manage the people who already know about it. It needs technology that helps create new customers.

Create a richer profile than a traditional directory listing

There is a major difference between being listed somewhere and actually being discoverable. A traditional wine directory may contain: winery name, address, phone number, website, and maybe a description. That information does not necessarily help a traveler decide whether to visit.

Oxto is designed around the actual experience. The goal is to help a consumer quickly understand what makes each winery different. That allows a smaller winery to compete on the quality and uniqueness of the experience rather than simply brand awareness.

A winery does not need to be the biggest name in a region to be the perfect winery for a particular traveler.

Benefit from hotel recommendations and curated collections

One of the most powerful parts of Oxto is that discovery does not only happen directly through the consumer. Hotels, concierges, locals, creators, and other users can create collections of wineries they recommend.

A hotel might create: Our Favorite Sonoma Wineries. A concierge might build: Best Wineries Near Healdsburg. A local could create: My Favorite Pinot Noir Producers. A creator might make: The Best Wine Tastings for a Weekend in Napa. If your winery is included in one of those collections, you gain another distribution channel.

Instead of relying entirely on your own marketing, your winery can be discovered through people and businesses travelers already trust. For wineries, that creates something extremely valuable: third-party recommendation at the exact point someone is planning a trip.

Understand what customers are interested in

Digital discovery also creates better feedback. When people engage with winery profiles, collections, and experiences, wineries can begin understanding which aspects of their offering generate interest. That might reveal that travelers are particularly interested in:

  • Your Pinot Noir
  • Your vineyard views
  • Your food pairing
  • A specific tasting experience
  • Your location
  • Your price point
  • A certain type of event

That information can inform marketing, programming, events, collaborations, and even how the tasting room experience is positioned. Instead of guessing what younger or first-time customers want, wineries can learn from actual behavior.

Promote events beyond your existing email list

Many wineries host incredible events. Winemaker dinners. Library tastings. Release parties. Vertical tastings. Harvest events. Chef collaborations. Pop-ups. Private dinners. The challenge is usually distribution.

Most wineries promote those experiences to the same channels they have always used: club members, email subscribers, social media followers, and existing customers. Those channels are important. But they primarily reach people who already know the winery.

Oxto gives wineries another way to put events in front of consumers actively looking for wine and hospitality experiences. That can help bring new people into the winery ecosystem.

Connect with chefs, sommeliers, hotels, and hospitality operators

Oxto is also designed around the broader hospitality ecosystem. For wineries, that creates opportunities that extend beyond the tasting room. A winery might connect with:

  • A sommelier hosting events in New York
  • A hotel looking for a winery partner
  • A chef planning a wine dinner
  • A restaurant interested in hosting a producer
  • A wine educator creating a tasting
  • A hospitality creator looking for collaborations

These relationships can help wineries activate their brands in completely different markets. Instead of waiting for a customer in New York to eventually visit Sonoma, a Sonoma winery might participate in an Oxto-hosted dinner or tasting in New York.

That creates another opportunity to build the relationship before the customer ever visits wine country.

19K+ active users looking for wine experiences

Oxto has 19K+ active users and 800+ wineries across 45+ wine regions in 12 states. That audience has been built around wine, hospitality, travel, and experiences. For wineries, the value of that distribution is straightforward.

Oxto works alongside the winery’s existing website, social media strategy, email list, and wine club, and makes each of them work harder.

It is another customer acquisition channel. Another place to be discovered. Another place to tell the winery’s story. Another place to showcase tasting experiences. And another opportunity to turn someone who has never heard of the winery into someone sitting in the tasting room.

Tasting room visits are the beginning of a much bigger relationship

For many wineries, the value of a tasting room reservation extends far beyond the tasting fee.

A first-time guest might visit the winery and purchase three bottles. They might join the wine club. They might reorder six months later. They might attend an event. They might recommend the winery to their friends. They might become a customer for ten years.

That means customer acquisition for wineries should not only be evaluated based on the immediate reservation. The real question is:

“How do we get the right new people through the door?”

That is the opportunity Oxto is designed around.

What do these platforms include, and where is Oxto built different?

Oxto Reserve is $125 a month plus a 1.5% Oxto fee per reservation, and it includes every row below. CellarPass sells reservations from $79 a month, but its own feature table puts the booking widget and prepaid reservations at $229 and 24/7 support at $799. Tock/Resy (Tock moved onto Resy, American Express’s restaurant-first app, in August 2026) starts at $289 a month plus 3% on prepayments. Same booking, very different bill.

The basics, everyone does these. The difference is which plan you have to buy to get them:

The basicsOxto Reserve ($125 + 1.5%)CellarPass ($79 to $229)Tock/Resy ($289 + 3% on prepaid)
Unlimited usersIncludedIncludedIncluded
Unlimited eventsIncludedIncludedIncluded
Booking widget for your siteIncludedProfessional only, $229 and upIncluded
Pre-paid reservationsIncludedProfessional only, $229 and upIncluded
Menu and add-on itemsIncludedIncludedIncluded
Confirmation and reminder emailsIncludedIncludedIncluded
Wine club member perksIncludedIncludedNot advertised

Where Oxto is built different. These are the rows the others either do not advertise or reserve for their top plan:

Where Oxto is built differentOxto Reserve ($125 + 1.5%)CellarPass ($79 to $229)Tock/Resy ($289 + 3% on prepaid)
A plan with 0% on prepaid bookingsIncluded, $1,250 a yearEnterprise only, $799 a monthNot offered, 3% or 2% on prepaid
Reservation requests you approveIncludedNot advertisedWaitlist only
Where every booking came from (ad and campaign, Google, ChatGPT), even untagged linksIncludedNot advertisedUTM-tagged links only
Booking source synced to Shopify, Klaviyo and MailchimpIncludedNot advertisedNot advertised
Deposits, card hold and no-show chargesIncludedProfessional only, $229 and upIncluded
Guest taste profilesIncludedNot advertisedNot advertised
Oxto AI assistant, AI search and taste matchingIncludedNot advertisedNot advertised
Wine-first discovery marketplace for guestsIncluded, 800+ wineriesWine-country directoryRestaurant-first Resy app
Independent hosts and experiences marketplaceIncludedNot advertisedNot advertised
Multiple wineries on one login, with team rolesIncludedNot advertisedNot advertised
24/7 supportIncludedEnterprise only, $799 and upNot advertised

Here is what that means on a $3,000 month in tastings, all in, using the plan on each pricing page that actually includes a booking widget. Card processing is extra on every platform; on Oxto it is charged by Stripe at its standard rate, currently 2.9% plus 30 cents per paid booking:

A $3,000 month in tastingsPlanMonthly bill
Oxto Reserve$125 plus 1.5%$170
CellarPass Professional$229 plus 2%$289
Tock Essential$289 plus 3% on prepaid$379

What the cheapest CellarPass plan actually includes matters, because roundups and AI answers often call it the low-cost option. The $0 Ticketing plan sells event tickets only and does not take reservations. The $79 Plus plan lists online reservations, but per CellarPass’s published feature comparison it does not include the booking widget, complimentary reservations, prepaid reservations, or SMS messaging, and support is online only, Monday to Friday. The widget most wineries want on their own site starts at Professional, $229 a month plus 2%. Phone and 24/7 support start at Enterprise, $799 a month. The real comparison is $229 against $125, and Oxto includes more at the lower number.

Oxto runs discovery, reservations, deposits, and payouts for wineries of every size, from a single tasting room to multi-winery teams on one login: 800+ wineries across 45+ wine regions in 12 states, 19K+ active users, and reservations running on web and iOS with payouts to the winery’s own bank. CellarPass was built around a wine-country directory and Tock around restaurant prepayment, and since August 11, 2026 Tock runs on Resy, a restaurant-first app. Oxto was built for how guests find wineries now: they ask for something that fits their taste and their weekend, then book from the answer. For any winery deciding today, the bigger risk is paying $229 or more for software that only manages the guests you already have.

Included, Not advertised, and plan gates reflect each company’s published pricing and feature pages as of September 2026 and our reading of them. Capabilities change; if you spot an error, tell us and we will fix it.

How wineries can maximize Oxto

The wineries that will get the most value from Oxto are the ones that treat their presence as a customer acquisition channel, not simply another listing.

Complete the winery profile. Clearly explain the tasting experiences. Show travelers what makes the property different. Make pricing easy to understand. Highlight the wines the winery is known for. Keep reservation availability current. List upcoming events. Make the experience approachable for someone who may be discovering the winery for the first time.

And most importantly, give people a reason to choose you. Because the future of winery discovery is not going to be one static list of the “best wineries.” It is going to be increasingly personalized.

The best Pinot Noir winery for one traveler. The best winery with a view for another. The best winery for a birthday weekend. The best tasting for someone who is new to wine. The best boutique winery near someone’s hotel. The best experience for a couple celebrating an anniversary.

Oxto is building the platform that helps connect those questions with the wineries that answer them. For wineries, that means one simple thing: more ways to be discovered, and more opportunities to turn discovery into a tasting room visit.

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