WhereAnywhere

Free tool for wineries

Winery no-show calculator

A no-show costs more than the tasting fee. The seat sits empty, the host was staffed for it, and the bottles that party would have bought never leave the shelf. Enter your numbers to see what missed reservations cost your tasting room each month and year, and what deposits could recover.

parties
%
guests
$
$

Average wine purchased per guest

weeks
% fewer

Your assumption, not a published statistic. Adjust it to match your own experience.

Revenue lost to no-shows

Per month

$6,500

Per year

$78,000

312 no-show parties a year, 780 empty seats, $250 lost per party.

With deposits (your assumption: 70% fewer)

Still lost per year

$23,400

Recovered per year

$54,600

Oxto Reserve cost per year

Monthly plan ($125/mo + 1.5%)$6,040
Annual plan ($1,250/yr, 0%)$1,250
Recovered minus best plan+$53,350

The 1.5% is estimated on tasting fees for reservations that show up. Card processing is billed separately by Stripe on any plan.

What a no-show really costs

Every reservation that does not show up takes two kinds of revenue with it: the tasting fee for each guest, and the wine they would have bought on the way out. For most tasting rooms the bottle spend is the larger number, which is why a free or low-fee reservation can still be an expensive no-show.

There are quieter costs too: a slot another guest could have booked, staff scheduled for a party that never arrives, and a missed chance to sign a new wine club member. The calculator leaves those out, so its numbers are a floor, not a ceiling.

The formula

Lost per party = party size x (tasting fee + bottle spend per guest)

No-show parties per year = weekly reservations x no-show rate x weeks open

Annual lost revenue = no-show parties per year x lost per party

Monthly lost revenue = annual lost revenue / 12

Recovered with deposits = annual lost revenue x your assumed reduction

Default inputs: 60 reservations a week, 10% no-shows, 2.5 guests per party, $40 tasting fee, $60 bottle spend per guest, 52 weeks. Result: $6,500 a month and $78,000 a year. These are example inputs, not industry averages.

Stop no-shows with deposits

Oxto Reserve is reservation software for wineries of every size, from a single tasting room to multi-estate portfolios. It gives you the controls that turn no-shows into kept visits or covered costs:

  • Deposits and split payments
  • No-show mode with deposit controls
  • Prepaid and complimentary reservations
  • Reservation requests you approve before they are confirmed
  • Event capacity and waitlists that fill cancelled spots
  • An embeddable booking widget for your own website

Pricing: $125 a month plus 1.5% per reservation, or $1,250 a year at 0%. Guests book free, and payouts go to your own bank through Stripe.

Stop no-shows with deposits on Oxto Reserve

Example: annual revenue lost to no-shows

Illustrative tasting rooms open 52 weeks a year. Party size, fee, and bottle spend per guest shown.

Tasting room5% no-shows10% no-shows15% no-shows
Single tasting room40/wk, 2.5 guests, $35 fee, $50 bottles$22,100$44,200$66,300
Busy estate120/wk, 3 guests, $50 fee, $70 bottles$112,320$224,640$336,960
Multi-estate portfolio (3 rooms)300/wk, 3 guests, $60 fee, $80 bottles$327,600$655,200$982,800

Frequently asked questions

How much does a no-show cost a winery?

Each no-show costs the party size times what one guest would have spent: the tasting fee plus average bottle purchases. With 60 reservations a week, a 10% no-show rate, 2.5 guests per party, a $40 tasting fee, and $60 in bottle spend per guest, that is about $6,500 a month, or $78,000 a year.

How do you calculate the cost of winery no-shows?

Annual lost revenue = weekly reservations x no-show rate x weeks open x average party size x (tasting fee + bottle spend per guest). Divide by 12 for the monthly figure. The calculator on this page does the math for your own numbers.

Do deposits reduce no-shows at wineries?

A deposit gives guests a reason to show up or cancel in time, and it covers part of the loss when they do not. How much no-shows drop varies by winery, so this calculator treats the reduction as your own adjustable assumption (70% by default), not a published statistic.

How much does Oxto Reserve cost?

Oxto Reserve is $125 a month plus 1.5% per reservation, or $1,250 a year at 0% per reservation. Guests book free. Card processing is billed separately by Stripe, and payouts go to your own bank account.

What no-show protection does Oxto Reserve include?

Oxto Reserve supports deposits and split payments, a no-show mode with deposit controls, prepaid and complimentary reservations, reservation requests you approve, event capacity with waitlists, and an embeddable booking widget for your own website. It works for wineries of every size, from a single tasting room to multi-estate portfolios.

Fewer no-shows starts with guests who find you

The free Oxto Visibility Score scans your website, Google, and AI answers and shows how visible your winery is when people search for tastings.

Get your free Visibility Score